Privacy policy

PRIVACY POLICY

Last updated: May 2026

1. Introduction

GWSoluções ("we", "us", "our") operates the online store aureonglass.com. This Privacy Policy explains how we collect, use, store and protect your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

2. Data Controller

GWSoluções 469 Peck Street, Nashua, NH 03061, USA Email: sac@aureonglass.com Phone: +1 603-897-9861

3. Data We Collect

We collect the following categories of personal data:

3.1 Data you provide directly:

  • Full name
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment information (processed securely by Stripe — we do not store card details)

3.2 Data collected automatically:

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Referring URLs
  • Device information
  • Cookie data

4. How We Use Your Data

We process your personal data for the following purposes:

Purpose Legal Basis
Processing and fulfilling your order Performance of a contract
Sending order confirmations and shipping updates Performance of a contract
Responding to customer service enquiries Legitimate interests
Improving our website and user experience Legitimate interests
Sending marketing communications (with consent) Consent
Complying with legal obligations Legal obligation

5. Data Sharing

We share your personal data only with trusted third parties necessary to operate our business:

  • Shopify Inc. — our e-commerce platform (data processed in accordance with Shopify's Privacy Policy)
  • Stripe Inc. — payment processing
  • Shipping carriers — for order fulfilment and delivery
  • Google LLC — analytics and advertising (anonymised where possible)
  • Meta Platforms Inc. — advertising (where applicable)

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy:

  • Order data: 7 years (legal and tax requirements)
  • Customer account data: until account deletion is requested
  • Marketing preferences: until consent is withdrawn
  • Analytics data: 26 months

7. Your Rights Under GDPR

As a data subject in the European Union, you have the following rights:

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate data
  • Right to erasure — request deletion of your personal data ("right to be forgotten")
  • Right to restriction — request that we limit processing of your data
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent — withdraw consent at any time where processing is based on consent

To exercise any of these rights, contact us at sac@aureonglass.com. We will respond within 30 days.

8. Cookies

We use the following categories of cookies:

Cookie Type Purpose Can be declined?
Essential Website functionality and security No
Analytics Understanding how visitors use our site Yes
Marketing Personalised advertising Yes

You can manage your cookie preferences at any time through the cookie banner on our website or through your browser settings.

9. International Data Transfers

As GWSoluções is based in the United States, your data may be transferred to and processed in countries outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction. All payment transactions are encrypted via SSL technology and processed by Stripe.

11. Children's Privacy

Our website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a prominent notice on our website. The date at the top of this policy indicates when it was last updated.

13. Contact and Complaints

For any privacy-related questions or to exercise your rights:

  • Email: sac@aureonglass.com
  • Phone: +1 603-897-9861
  • Address: 469 Peck Street, Nashua, NH 03061, USA
  • Business hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority.